Guest Lecture part 4

overview of some technologies that can help make the information flows more efficient.
-rfid
-near field communication - rfid 2 mobile communication
-biometrics: http://www.misense.org/

Interactive part- Mr Kruk answers questions about:
-Videoconferencing @ Accenture - they will implement Virtual presence ( new kind of videoconferencing)
- Accenture focus on Allignment Business and it
- Web 2.0 application ..accenture has a new internal " social network" where they share CV's etc etc
-

Guest Lecturer- Part 3

overview of presentation:
- Multipolar world (Problems that come with it ..Eg. Shortage of recources; war for talents)
- changing flow of money- First USA now you see China as a bigtime player
- different map of innovation ( first Sillicon Valley..now India and china )

- Explanation of model of Self Service Model
- Explanation of B2C Cycle
- a zoom- in on Check in
- overview of overall aproach
- end2end passenger flow management
-overview of logical architecure for SSCI
- Branding
- Cultures differences of the two different brands

- Typical roles of Accenture people on this project
-Their Roles and their skills
-Accenture strategy in airlines

Guest lecture part 2

Part of the lecture (sheets will be made available later on)
- Explanation of what Accenture is and what it does
- KLM Topic (Background)
- How ebusiness and e-services will help KLM differentiate from competition
- Merger of Air France-KLM had brought new challenges
- looking ahead: New opportunities and threats

Guestlecture -Part1

Mr W.vd Kruk introduces himself and gives a short introduction of what will be presented.
- Asks the class for interactive contribution to the presentation..what kind of questions do we have for him and what do we want for him to treat during the presentation..

Our group has decided to record this session with all kinds of technologies like:
- Digital Videocamera (2)
- Cameraphones
- audiorecorders
- Bloggs/ Live notes

@ the end we will integrate all these recordings and they will be made available to the students of the Seminar Information Management 2008

Guestspeaker from Accenture

Hi everyone, this is the first post of the group SIM with guest mr Wilbert van der Kruk.
His talk is titled “Airline Processes: from service to self-service”. Wilbert is partner at Accenture Amsterdam, System Integration and Technology group.
More to follow later..